Community Guidelines

1. Be real

Authenticity is the foundation of chart-first matchmaking. You must be the person shown in your profile. Do not:

• Use someone else’s photos, celebrity images, or pictures of deities or objects.
• Upload AI-generated or heavily manipulated portraits that misrepresent your appearance.
• Provide false birth data, name, age, gender, or location.
• Maintain multiple accounts.

2. Be respectful

Treat every member with courtesy — even if the charts do not align. Harassment, hate speech, discrimination (based on caste, religion, gender, ethnicity, or any other protected characteristic), and threats are strictly prohibited. We have a zero-tolerance policy for abuse.

3. Keep it safe

Protect your own safety and that of others:

• Do not share another member’s personal information (phone number, address, workplace) without their explicit consent.
• Do not solicit money, promote businesses, or engage in commercial activity without our written consent.
• Do not send spam, scams, or phishing attempts.
• Do not use Navamatch for any illegal purpose.

4. Photo and content standards

Profile photos must clearly show your face. Images of objects, landscapes, cartoons, memes, or group photos where you cannot be identified are not allowed. We use automated screening to enforce this, and our team may remove photos that violate these standards.

In-app messages and profile text must not contain sexually explicit material, graphic violence, or content that promotes self-harm.

5. No scraping or automation

You may not use bots, crawlers, scrapers, or other automated tools to collect data from Navamatch. You may not reverse engineer the app or attempt to access data that does not belong to you.

6. Reporting and enforcement

If you see behavior that violates these guidelines, please report it within the app or email us at support@navamatch.com. Every report is reviewed by our team.

Depending on the severity and frequency of the violation, we may take one or more of the following actions:

• Remove offending content.
• Issue a warning.
• Suspend the account temporarily.
• Permanently ban the account without refund.
• Report illegal activity to law enforcement where required.

7. Appeals

If you believe your account was actioned in error, you may appeal by emailing support@navamatch.com with your registered email address and a clear explanation. We aim to respond within 7 business days.

8. Changes to these guidelines

We may update these guidelines as the community evolves. Material changes will be communicated through the app. Continued use of Navamatch means you accept the current guidelines.